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managed security service provider

August 2, 2021 Posted by Patrick Uncategorized

What is Managed Security Service Provider?

MSSPs host, deploy and manage a security infrastructure while simultaneously providing information security (IS) services to one or more clients. They can provide a suite of IS services including virus scanning, spam blocking, hardware and software firewall integration and management and overall security management. To do so, they connect with enterprise IT infrastructures through the Internet or a virtual private network (VPN) and have access to the enterprise's key security and operational IT components, while the client accesses the MSSP platform to analyze and review the overall security architecture state. They perform routine security scans, penetration and vulnerability testing and other security management processes on behalf of the organization using their own security resources, like antivirus, malware detection and firewall software. However, an organization may utilize in-house security resources, outsourcing only its security management and business processes to an MSSP.

The Security Triangle Tech Stack?

No MSSP can guarantee 100% protection from attack, downtime, or other cybersecurity issues -- and if one has, go looking elsewhere. Any security professional can tell you that a “100% guarantee” is a foolproof sign of dishonesty in the ever-changing landscape of network security.

However, if an MSP is looking to transition into an MSSP service, and want to offer the most comprehensive protection possible, they need to offer the 4 pieces of a strong security program as a foundation

1. Firewalls

2. Security Information & Event Management (SIEM)

3. Network Detection & Response (NDR)

4. Endpoint Detection & Response (EDR)

1.Firewalls

Firewalls are fundamental and a basic building block to a tech stack for an MSSP to protect their client’s network traffic and flow of sensitive data. They provide perimeter network security by monitoring incoming and outgoing network traffic and use rules to permit or block packets. Many times, firewalls are required for compliance regulations like HIPAA, PCI DSS and GDPR. Comprehensive firewall management requires expertise and constant vigilance. They aren’t tools that you take out of the box, setup, point, click, and forget. Firewall technology requires operation, administration, monitoring, reporting and analysis and maintenance. For some companies, they are able to employ internal IT team members to manage firewalls. For others, on the other end of the spectrum, they need MSSPs to help establish, maintain and modify firewall rules, monitor their network, and provide feedback, reports and analysis.

2.Security Information & Event Management (SIEM)

SIEMs combine SIM (security information management) and SEM (security event management) functions into one security management system. A SIEM is a way to keep track of log files which, according to one of our recent blogs on wire data, track “events that occur on an operating system or other software, or messages between different users of a communication software platform.” If you want to operate an MSSP, you will consider using a SIEM like Splunk, FireEye, SolarWinds, QRadar, LogRhythm, but there are issues with relying solely on log data for behavior identification and may want to consider complimenting their your log files / SIEM with wire data analysis to get a full-truth picture of your client’s network traffic. (Up next, we cover Network Detection & Response.)

3.Network Detection and Response (NDR)

Having a tool for both detection and response gives you an automated network defense force that continuously scans for signs of malicious activity on a network and sends counterattack responses to dismantle it plus heal any damage that may have been done. This is different from network performance monitoring (NPM) which analyze the network (bandwidth, speed, routing, etc) and may report suspicious activity but does not respond or eliminate threats. Using AI and machine learning technology, NDRs have the ability to understand a network’s baseline or “normal” behavior and have the huge advantage of being able to spot and catch threats that are laying dormant on a network before attack to avoid detection. Depending on the NDR solution, it may hunt for malware, zero-day attacks, unauthorized use of business-critical applications, and more.

4.Endpoint Detection and Response (EDR)

EDR solutions are used to collect, record, and store large volumes of data from endpoint activities or computer hardware devices and in turn uses that data to detect and respond to potential outside threats. EDR provides the visibility required beyond traditional antivirus.By using all 4 technologies combined in this “Security Triangle Tech Stack” you can still not guarantee a 100% secure digital perimeter against modern cyber attacks and threats to clients looking for the best MSSP services. Eventually, a threat will enter your client’s network and priority will move from protection to detection and remediation. There are many pieces to the security puzzle. Every piece you put in place is one step closer to having a finished picture - and these 4 building blocks are a great place to start for an early-stage MSSP.

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